Transforming Collections With Technology-Centric Outsourcing
Speak to Our ExpertThe rising cost of debt recovery makes it critical that you optimize your collection process. Between stricter compliance, labor shortages and reduced collection fees, there's little margin for non-revenue-generating tasks. To maximize profits, your agents need to be speaking with customers, not dialing wrong numbers and confirming RPC.
Our collections services combine our extensive industry experience, Perfect Employee® outsourcing model and proprietary platforms to increase productivity and revenue. Through comprehensive strategies, highly trained associates and innovative technology, we provide effective solutions designed to meet your goals and transform your business.
Whether you employ our outsourcing services independently or use them in conjunction with our platforms to maximize results, we offer solutions for every stage of collections.
Because customer retention is as important as the collection, our associates employ firm but diplomatic strategies designed to maintain goodwill.
We work with your team to aggressively pursue a range of delinquent accounts, including low-balance late-stage accounts.
Our associates undergo in-depth compliance training, are certified prior to assignment and receive follow-ups annually or when standards change.
Amplify your collections by combining our KPO and technology solutions. Improve your insight, compliance, productivity and profitability.
You Can Increase Productivity And Performance With KPO
More than just an option, our all-in-one solution is the ideal – a skilled global workforce performing in concert with leading-edge technology to maximize performance, productivity and profitability.
Our suite of platforms streamlines and automates key processes, delivers valuable insights and improves both compliance and customer experience. The platforms also focus the efforts of our well-trained workforce on highly targeted tasks. The combination can help optimize your business by:
Ultimately, your priority is the bottom line. That's why we're committed to providing you with effective collection services that:
Ensure a month-over-month increase in liquidation
Follow a 24-7 work culture that's productive around the clock, ensuring we penetrate all time zones
Leverage our low cost-to-collect to aggressively ramp up the team when needed without sacrificing quality
Contact us today to discuss how our debt collection services can increase your recovery rates.
Speak to Our Expert